Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated, and in which jurisdictions?
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Yes – Fan Strategy is licensed by the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission licence, allowing it to operate legally in those jurisdictions. These licences require regular audits of our games, Random Number Generators (RNGs), and anti‑money‑laundering controls, ensuring a safe betting environment.
02 What payment methods can I use to deposit and withdraw at Fan Strategy?
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Fan Strategy accepts Visa, Mastercard, and Maestro cards, as well as e‑wallets such as Skrill, Neteller, and PayPal. You can also fund your account with Bitcoin, Ethereum, or USD‑Tether via our crypto gateway. Withdrawals to cards take 3‑5 business days, while e‑wallet and crypto payouts are processed within 24 hours.
03 What are the wagering requirements for the Fan Strategy welcome bonus?
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The Fan Strategy welcome bonus is a 100 % match up to $200 on your first deposit. It carries a 35× playthrough requirement on the bonus amount only, and you have 30 days to meet the rollover before any winnings can be withdrawn. The bonus cannot be used on certain low‑margin markets such as some prop bets, as listed in our bonus terms.
04 What documents does Fan Strategy need for KYC verification?
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When you sign up, Fan Strategy will ask for a government‑issued photo ID (passport or driver’s licence), a recent proof of address (utility bill or bank statement dated within three months), and, for crypto deposits, a screenshot of your wallet address. Verification is usually completed within one business day, but during high‑volume periods it may take up to 48 hours.
05 Does Fan Strategy provide tools for self‑exclusion and deposit limits?
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Fan Strategy provides a suite of responsible‑gambling tools in the ‘Account Settings’ area, including the ability to set daily, weekly, or monthly deposit limits, loss limits, and a self‑exclusion option that can be activated for any period from 24 hours to permanent closure. You can also request a time‑out that temporarily locks your account for a short break. All limits are applied immediately and cannot be changed without a 24‑hour cooling‑off period.
06 How does Fan Strategy settle bets on World Cup knockout matches that go to penalties?
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For World Cup knockout matches, Fan Strategy settles standard 1X2 and Asian‑handicap markets on the full result after extra time and penalties, unless the market explicitly states ‘90 minutes only’. If a match is decided by a penalty shoot‑out, the final outcome used for settlement is the team that progresses, not the score at the end of regular play.